project manager responsibilities

project manager responsibilities

Under direction, is responsible for the overall planning, management and completion of IT projects on a 

wide variety of business units and programs. Works with customers to develop project scope of work 

documents and project plans. Uses project management skills to manage project roles, identify 

resource requirements, meet training needs, define project deliverables, provide customer satisfaction 

and reporting structures and insure quality of projects. Identifies the technical approach to be used on a 

given project and manages the system development process. Documents opportunities to integrate 

systems and resources to fulfill project requirements. Ensures effective communications and 

relationships between customers and project team members are maintained. Duties may require 24 

hour, seven days per week on-call responsibility for project support. 

 

Project Managers may be focused in customer or functional program areas where specific subject 

matter expertise will be important. 

TYPICAL DUTIES AND RESPONSIBILITIES 

 

Works with appropriate customers to identify and coordinate new IT system developments and/or 

enhancements. 

 

project manager responsibilities 1

Works with appropriate customers to develop project scope of work documents and project plans that 

include an analysis of benefit, cost, work schedule and any related risks. 

 

Assigns, schedules, trains, reviews, and monitors project work to ensure that progress is within 

expected guidelines and is completed on time and within budget. Mentors and provides expertise to 

other project team members. 

project manager responsibilities 2

Works with appropriate customers to identify the roles of project team members, project reporting 

structures and frequency of interaction and any training requirements that may be needed for a team 

member to complete an IT project. 

 

Defines the responsibilities of parties involved in the project including customers, management, IT 

management, project team, vendors and others affected by the project. 

 

Identifies, tracks, monitors and communicates project-related issues, scope changes, variances and 

contingencies that may arise during the implementation of IT projects. Facilitates amicable solutions 

with the appropriate customer(s).  

Maintains effective communication and working relationships with customers and project team 

member

project manager responsibilities 3

s. 

 

Identifies the technical approach to be used on a given IT project and manages the system 

development process including the development of a strategic plan, systems analysis, technical design, 

coding, testing and acceptance of an IT system and/or application. 

 

Develops IT system review schedules, audits and acceptance tests for each phase of a project. 

 

Identifies IT system design alternatives, researches existing IT systems in the marketplace and 

recommends viable IT solutions. 

 

Develops Requests for Proposals (RFP), evaluates responses, and leads IT system selection teams. 

 

Identifies and documents opportunities to integrate IT systems and resources to fulfill project 

requirements. 

 

project manager responsibilities 4

Prepares and presents oral and/or written technical reports and project presentations. 

Organizes and conducts project team meetings. 

Utilizes current, county-wide and/or department specific software to complete assignments. 

 

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